Jira Service Management

{"xsrfToken":"fb76aac6-1d4a-482f-942e-70c9c16f5777_d8cca6b3a22e9755ebce5ab87eea9119fa1c86eb_lout","branding":{"id":"7","key":"saas","name":"Gruntify Support","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8dcfc614-203f-4251-8684-b33500755413/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNDg1ZDMwMS0yMGIwLTRmOTQtOWY4Mi1lNzE3NmRhODAwMmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhkY2ZjNjE0LTIwM2YtNDI1MS04Njg0LWIzMzUwMDc1NTQxMyI6WyJyZWFkIl19LCJleHAiOjE2NzAwOTczNTcsIm5iZiI6MTY3MDA5Njc1N30.way9PQUpLk-OREeZpTdWPOUFyXzCLV7KOPD_j6jjqbM&client=c485d301-20b0-4f94-9f82-e7176da8002b&mode=fit","logoId":"8dcfc614-203f-4251-8684-b33500755413","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Gruntify Help Center","sharedPortalName":"Help Center | Gruntify","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Gruntify Help Center","sharedPortalName":"Help Center | Gruntify","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"7","key":"saas","projectId":10006,"serviceDeskId":7,"name":"Gruntify Support","description":"Welcome! You can raise a Gruntify Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":true,"reqTypes":[{"id":"52","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"See a place where we can do better? We're all ears.","icon":10539,"iconUrl":"https://gruntify.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[8],"key":""},{"id":"47","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://gruntify.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[8],"key":""},{"id":"49","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://gruntify.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[8],"key":""},{"id":"53","name":"Personal data and GDPR","descriptionHtml":"You can select this option to raise a request to update, remove or stop processing your personal data or withdraw the consent. \nGDPR Erasure requests are now self service! Go to the Profile page of your Gruntify account to erase your account and associated personal data.","callToAction":"Personal data and GDPR","introHtml":"Request personal data rectification, removal and consent withdrawal","icon":10550,"iconUrl":"https://gruntify.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[8],"key":""},{"id":"48","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://gruntify.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[8],"key":""},{"id":"51","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://gruntify.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[8],"key":""},{"id":"46","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://gruntify.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[8],"key":""},{"id":"50","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://gruntify.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[53,46,49,51,52,47,48]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9732f5ef-b161-353c-8b98-3a46b32c82d8","appLinkName":"System Confluence","appLinkUrl":"https://gruntify.atlassian.net/wiki","spaceKey":"GRUNTIFY","spaceName":"Gruntify","spaceUrl":"https://gruntify.atlassian.net/wiki/spaces/GRUNTIFY","isServer":false},"labels":[],"projectKey":"SAAS","serviceDeskId":7},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SAAS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center | Gruntify","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://gruntify.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=gruntify","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fb76aac6-1d4a-482f-942e-70c9c16f5777_d8cca6b3a22e9755ebce5ab87eea9119fa1c86eb_lout","baseUrl":"https://gruntify.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c485d301-20b0-4f94-9f82-e7176da8002b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}