Jira Service Management

{"xsrfToken":"fb76aac6-1d4a-482f-942e-70c9c16f5777_3b1cfdd82c331831e488641b259484afe466256c_lout","branding":{"id":"7","key":"saas","name":"Gruntify Support","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8dcfc614-203f-4251-8684-b33500755413/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMjAwMzI3VDA2NDEzMyIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiYzQ4NWQzMDEtMjBiMC00Zjk0LTlmODItZTcxNzZkYTgwMDJiIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTo4ZGNmYzYxNC0yMDNmLTQyNTEtODY4NC1iMzM1MDA3NTU0MTMiOlsicmVhZCJdfSwibmJmIjoxNjM4MzA4NzcwLCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2MzgzMDkzNzAsImlhdCI6MTYzODMwODc3MCwianRpIjoiZGNjNjZkODctNGE1My00NzMzLThiOGUtNzcyMzg1MDBhZDhhIn0.YEAuMKn7Ar_Z2RibqB0l4JQCLiovgso_dLtqL5EyuXAUnZiuVHbe8b1Z8B7mWOmbQTwmkH6DynKeSuHfsBSHGJM06VLJXi9zDBmPApngaSym7IdvS8uLxF_TXVL0bEGT2qiBFf7ySG2GD_zFj5ZwfzU3CKa64s1W6ZQy32XNSrMvfol0Rp2vR6gJoXfvLGUjrtK9fcSlcQIuUXo6J-_Tg_mu-s5RnGkeHaTruHS71pqtarRRqowx7WLqa2N_dIy_QRo8kb5zKM_mej43qi8pwmIxT3RCvH6eQabvN8qbINPUX1w_FCi_wk-x6SDMAVG6c1FyGFMOm17xYXA1UYBnhw&client=c485d301-20b0-4f94-9f82-e7176da8002b&issuer=micros-group%2Fjira&mode=fit","logoId":"8dcfc614-203f-4251-8684-b33500755413","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Gruntify Help Center","sharedPortalName":"Help Center | Gruntify","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Gruntify Help Center","sharedPortalName":"Help Center | Gruntify","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"7","key":"saas","projectId":10006,"serviceDeskId":7,"name":"Gruntify Support","description":"<p>Welcome! You can raise a Gruntify Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":true,"reqTypes":[{"id":"46","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://gruntify.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10520","groups":[8],"key":""},{"id":"47","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://gruntify.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10536","groups":[8],"key":""},{"id":"48","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://gruntify.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10541","groups":[8],"key":""},{"id":"49","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://gruntify.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10549","groups":[8],"key":""},{"id":"50","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://gruntify.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10527","groups":[],"key":""},{"id":"51","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://gruntify.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10545","groups":[8],"key":""},{"id":"52","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://gruntify.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10539","groups":[8],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[46,49,51,52,47,48]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9732f5ef-b161-353c-8b98-3a46b32c82d8","appLinkName":"System Confluence","appLinkUrl":"https://gruntify.atlassian.net/wiki","spaceKey":"GRUNTIFY","spaceName":"Gruntify","spaceUrl":"https://gruntify.atlassian.net/wiki/spaces/GRUNTIFY","isServer":false},"labels":[],"projectKey":"SAAS","serviceDeskId":7},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SAAS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center | Gruntify","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://gruntify.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.thinktilt.proforma.lite.add-on__portal-form-create","name":"","html":"<div class=\"ap-container\" id=\"ap-com.thinktilt.proforma.lite.add-on__portal-form-create\">\n\n <div class=\"ap-content \" id=\"embedded-com.thinktilt.proforma.lite.add-on__portal-form-create\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.thinktilt.proforma.lite.add-on\",\n \"uniqueKey\":\"com.thinktilt.proforma.lite.add-on__portal-form-create\",\n \"key\":\"portal-form-create\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://pf-lite-v82.thinktilt.net/portal/7/create/?admin=false&xdm_e=https%3A%2F%2Fgruntify.atlassian.net&xdm_c=channel-com.thinktilt.proforma.lite.add-on__portal-form-create&cp=&xdm_deprecated_addon_key_do_not_use=com.thinktilt.proforma.lite.add-on&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlYWIyNjZjMDhlZmU3MzJmZjY2NjBiY2RhMDQxMTFmOTgwNGQ2ODBkMTcxZTg2OGJmOWE2ZmY0NGQ3YTI1ZmI0IiwiaXNzIjoiZjhkNTMwNDAtZjkyOC0zNWEwLTllOWYtNDU1OTE0NDU4OTJhIiwiY29udGV4dCI6e30sImV4cCI6MTYzODMwOTY3MCwiaWF0IjoxNjM4MzA4NzcwfQ.yHtuL3Ey8lRoz4gcjEtFE8qEJHfUEZwqqKX4WWXvduE\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImY4ZDUzMDQwLWY5MjgtMzVhMC05ZTlmLTQ1NTkxNDQ1ODkyYSIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlNBQVMiLCJpZCI6IjEwMDA2In19fSwiZXhwIjoxNjM4MzA5NjcwLCJpYXQiOjE2MzgzMDg3NzB9.sUf56PpxZsNMqzSWUVPzDVeVFXs8EyThlct5G-k59bw\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SAAS\\\",\\\"id\\\":\\\"10006\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SAAS\\\",\\\"project.id\\\":\\\"10006\\\",\\\"servicedesk.serviceDeskId\\\":\\\"7\\\"}\",\n \"timeZone\":\"Australia/Brisbane\",\n \"origin\":\"https://pf-lite-v82.thinktilt.net\",\n \"hostOrigin\":\"https://gruntify.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}