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Release 20250129
  • Verified
  • Release 20250129

    Wednesday, January 29, 2025

    Release Type: UAT

    This UAT release applies to Enterprise customers only. Other customers can look forward to these improvements in the next release.

    Our release notes are split into sections based on device platform and application module. Next to each module name, you will see tags to indicate which subscription plans are affected by the listed changes. When looking for changes that apply to you, simply find any modules with your subscription plan tagged.

    See the examples below:

    Web App Updates

    Requests Professional Business

    • Fixed an issue where form conditions on dropdown controls would not trigger correctly

    In this example, we can see that there was a bug fix that affects all plans in the Requests module. This fix only affects the web app as it is in the ‘Web App Updates’ section

    Mobile App Updates

    Assets Business

    • iOS Fixed an issue where Asset geometry would not display if you were using an offline basemap

    In this example, we can see that there was a bug fix that only affects Business users in the Assets module. This fix only affects the iOS app, as it is in the ‘Mobile App Updates’ section and is tagged with ‘iOS’.


    If you are ever unsure about the meaning of a particular release note item, please feel free to contact our support by raising a Technical Support ticket.

    Feature Spotlight: Exports 2.0

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    The wait is finally over! We've been working tirelessly behind the scenes to bring you some major enhancements to our exports system which are sure to streamline your workflow. Our brand-new Export Template Builder is leagues above its predecessor, allowing you to create and customize export templates with ease. With its intuitive interface and powerful features, you'll be able to craft exactly the right template for your needs - be it a complex PDF or a simple CSV. Plus, our auto-save functionality means that you never have to worry about losing progress again.

    But that's not all - we're also introducing a revamped Export Template Selector that gives you even more control over your export experience. Now, you can filter Export Templates by format, customize the order in which they appear in the selector, and even send exports directly via email to share with colleagues or clients. This new experience is designed to save you time and effort, so you can focus on what matters most.

    And for our users who work with Jobs, we're excited to announce that PDF and GeoJSON Export Templates are now live! With these new formats, you'll finally be able to export all the same ways as you’re used to for Requests. We've added a Default PDF and Default GeoJSON Export Template to the built-in templates, making it easy to get started right away. Plus, with our new ability to create PDF and GeoJSON Export Templates for Jobs in the Export Template builder, you'll have even more flexibility to tailor your exports to meet your specific needs.

    Feature Spotlight: Archiving Requests

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    A new level of security and organization is coming your way! We're excited to introduce the ability to archive Requests that have been Accepted or Rejected, ensuring that historic data is protected while still meeting your data retention standards. This feature allows you to mark specific Requests as "archived", making them read-only for added security.

    With the introduction of this new feature, we've also made some key changes to how Requests are managed. You'll now see a new 'Archived' status on the Requests manager page (Web app only), and we've added a new permission called 'Archive Requests', which is granted by default to the 'Owner' role and above. To make things convenient, we’ve also updated the edit Request screen to use a status selector rather than the previous Accept/Reject buttons, giving you easy access to archive your Requests with just a few clicks.

    Web App Updates

    Exports Professional Business

    Requests Professional Business

    • Added the ability to archive Requests that have been Accepted or Rejected

      • Added a new ‘Archived’ status to the Requests manager page (not accessible on mobile)

      • Added a new permission called ‘Archive Requests’, by default this is only given to the ‘Owner’ role and above

      • Updated the Accept/Reject button in the top-right of the edit Request screen to be a status selector like the one on the edit Job screen

      • For more information on this major feature, see this article: Using Requests

    • Added a preview window on the Card Display settings page for Requests

    • Fixed an issue where you could not double-click on a status in the sidebar to exclusively select it

    • Fixed an issue where the content of the Request manager page could shift upwards off the screen in certain new Workspaces

    • Fixed an issue where it was possible to bypass the 10-image limit (excluding image versions) on a Request by using the media import tool

    • Business Fixed an issue where Requests with more than 200 linked Assets would not show any Assets at all on the Location tab

    Jobs Business

    • Added a preview window on the Card Display settings page for Jobs

    • Added support for enabling a featured image preview on Job cards

    • Fixed an issue where you could not double-click on a status in the sidebar to exclusively select it in Recurring Schedules

    • Fixed an issue where Assignee Type and Client Reference filters were not behaving correctly when included in a Saved Filter

    • Fixed an issue where Jobs with more than 200 linked Assets would not show any Assets at all on the Location tab

    Assets Business

    • Added a preview window on the Card Display settings page for Assets

    • Fixed an issue where Asset geometry for other Assets could be displayed when searching for a specific Asset by reference number in the Asset manager screen

    OData Professional Business

    • Added GeoJSON and WKT geometry formats to all OData endpoints

      • Added GeoJsonGeometry and WktGeometry fields for Request, Job, and Media point locations

      • Added GeoJsonGeometry and WktGeometry fields for Asset, Trip, and Region geometry (point, line or polygon)

      • Added SimplifiedGeoJsonGeometry and SimplifiedWktGeometry fields for Asset, Trip, and Region geometry which is spatially simplified (if required) to remain under 32,000 characters

    • Added working URLs for photo and file controls inside of repeaters for all OData endpoints

    • Fixed an issue where OData calls could fail if the Form associated with a relevant Request, Job, or Asset could not be found

    Users & Authentication Professional Business

    • Added the ability to initiate complete account deletion in the Web app, even if the user is in no Workspaces

    • Enterprise Added the authentication method of new users to the administrator new-user notification

    • Fixed an issue where the add Users screen would not prevent you from attempting to add an email that already exists in the Workspace until after you sent the invite

    Map Layers Professional Business

    • Added a progress indicator to ‘Processing’ layers in the Map Layer manager screen

    • Fixed an issue where the Map Legend would cut off early even if there was more whitespace available

    Form Builder Professional Business

    • Fixed an issue where the mobile preview in the Form builder could fail to display certain updates such as when a section title is changed or a file/photo is added to a control

    Workflow Studio Business

    • Fixed an issue where selecting a very large Form in a Workflow Studio ‘update’ task could freeze the app for a long period of time

    API Professional Business

    • Added coordinate reference system (CRS) information to all coordinates in the API

    Mobile App Updates

    Filters Professional Business

    • Added the ability to set a default filter to apply for Requests, Jobs, and Assets

      • Added tabs to the filter screen for ‘One time’ filters and ‘Default’ filters

      • Updated the Requests, Jobs, and Assets screen to apply the Default filters on a fresh session if they are configured

      • Updated the Requests, Jobs, and Assets screen to standardize the lifetime of ‘One time’ filters, which will now only apply until the user clicks ‘Reset’ on the filter screen or they restart the app

      • For more information on this major feature, see this article: Filtering in the Mobile App

    • Android Fixed an issue where Draft and Pending Requests would still be visible on the map view even if they were not selected in the status filter

    Form Data Professional Business

    • Android Fixed an issue where editing a photo, file, or trip control inside of a repeater would send you back to the top-level of the form after the edit was finished

    • iOS Fixed an issue where editing an existing annotation on a photo control would not save your changes

    • Business Android Fixed an issue where updating an existing Asset with a signature control may result in an “Error creating Asset” message

    Offline Mode Professional Business

    • Android Fixed an issue where the “Your internet connection is not stable” popup may appear even when the app is already in offline mode

    • Business iOS Fixed an issue where embedded images were not displayed for cached Jobs while offline

    Map View Business

    • Android Fixed an issue where Asset geometries would continue to display on the Requests and Jobs screen even after the Assets visualization is disabled

    • iOS Fixed an issue where the ‘Total’ count on the Jobs and Assets map view was incorrect when multiple records were clustered together