GPS tracking is a feature available to Gruntify Enterprise users, and will be rolled out to other Gruntify users in the future. Controllers in the office can see where the field workers are currently, and field workers can see who else is nearby.
How does GPS tracking work?
The Gruntify app uses the location services built into the user’s mobile device to determine the user’s location. If the user has the location services turned off, they will be prompted to turn them on before the app will run.
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A User moving at under 5km/hr send updates every 5 minutes.
A User moving at over 5km/hr send updates every 15 seconds by default. This allows you to see people on the move from job to job.
After 16 minutes, the user is assumed inactive and their image turns grey on the map.
After 2 hours, the user is assumed to no longer be at that location and is removed from the map.
My tracking stops working!
When the user closes the Gruntify app then the tracking will stop.
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If problems continue then check that you have the latest Gruntify app installed and watch for when the tracking stops (e.g. is it happening after 10 minutes, is it at a particular time or a particular place) and report these details along with type of mobile device you are working (e.g. iPhone X, Samsung Galaxy A20) and the iOS / Android version if possible.
Configuration
If you do not need a high level of detail for your field worker's location, you can reduce how often the location is updated when workers are travelling (over 5km/h). In the Workspace settings, increase the number of seconds between updates.
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