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Requests and Jobs are at the heart of the Gruntify field app on your phone or other mobile devices.
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20211007 VERSION UPDATE
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Request Location
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There are a few options to keep in mind on the ‘Location’ tab when creating a new Request.
Gruntify Professional users will see a Pencil icon, which they can use to edit the location geolocation of a request.
Gruntify for Business users have the choice of Assets or Geolocations for Requests. the The Location screen in Requests now defaults to either Asset or Geolocation, depending on which one was selected in the formForm. Using the pencil icon the user can easily go into edit mode and select different assets or move the geolocation pin. The pencil triggers a menu which will also switch from Asset to Geolocation, or back the other way.
Filtering Requests
If you need to search for a particular request or filter the requests on the map to reduce the number you see, you can search on the following values. The video tutorial below explains the status values and gives an example of using the filters. Note: You can no longer use the distance filter. It will now default to showing you the requests close by initially, and paging will allow you to see ones further away.
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Show: All or Me Only
Status: Submitted, Accepted, Rejected, Draft, Pending, Review
Priority: High, Low, Medium
Forms & Form Data: Selected form(s) and/or values in fields
Date Range: Last 7 Days up to no date range
Advanced: Enter unique Request ID (aka Reference)
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Sequential Numbering for Request IDs
2022024 Version Update
Click on Requests on left menu.
Click on New Request on top right.
Select the Request form.
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Provide media and fill the details in the request form. Then in User menu, click on Submit button.
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The success message is displayed, and the ID for Request is GR-00001. Follow the same steps again and create 2nd request and the ID for Request would be GR-00002 and so on.
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Archived Requests
In Gruntify, Owners can choose to ‘Archive' old Requests, making them permanently read-only for compliance or audit purposes. An important note about Archived Requests is that they are not visible in the mobile app to field users. Archived Requests can only be viewed from the Web app, as they are not designed to be referred to or updated like Requests in other statuses.
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