Saving and Older Versions
I made a change and then changed my mind. How can I get my old version back?
Go to the View History option in the top left-hand corner of the Builder view. This will display a list of older versions of your Workflow. You can look at a thumbnail of each version and when you find the one you want, restore this older version as the current version.
Emails
How can I get information from an Asset/Job/Request and include it in my Email?
The text in the email sent by the Email connector cannot be modified, but you can include a link to an Asset, Job, or Request in the email. The recipient can then look at the details directly in Gruntify.
This ensures that the person looking at the email will not be looking at an out-of-date version of the details.
If the Asset, Job, or Request is already in the Workflow, all you need to do is add a Link connector, then reference the Link Connector.
If the item is not in the Workflow, then you will need to have a Read connector first to get the details, and then the Link Connector.
Watch the video below to see how this is done.
[TODO Video]
How can I send an email to someone who is not a user in my workspace?
You cannot do this. You can only send to users in your workspace.
This is to reduce the chance that Gruntify sent emails will be seen as SPAM emails, protecting your organization and Gruntify from a SPAM email complaint.