Accepting an Invite to a Workspace on Mobile
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Why can I not access the workspace I was invited to?
If you are an existing user in Gruntify who was invited to a new Workspace, you shouldn’t need to lift a finger. Existing users are automatically added to Workspaces when they are invited, as long as the email address on their account is the same as the one which was invited. If you can’t see the Workspace when you sign in, ask the original inviter to check that your email is correct and matches the email on your account (this may be the email associated with your Microsoft/Apple/Google account if you used Single Sign On).
If you’ve never used Gruntify before, or you are using Gruntify with a new email address, you will receive an invitation via email. This email includes a ‘magic link’ in the form of a “Join Now” button. When you click this link, you will be prompted to create a new account, and the invitation will automatically be accepted once you are done. This link will open in a web browser and not the Gruntify mobile app, so once you are all finished, you may need to log in to the mobile app separately.
If you created an account after receiving an invitation, and you didn’t use the magic link you received, you will not see the Workspace in your new account. You will need to follow the steps below to properly accept the invitation:
Find the invitation email in your inbox (check spam, and if you still can’t find it, ask the original inviter to re-send it)
Click the “Join Now” button, which will open the ‘Sign Up’ page in a web browser
At the bottom of the page, click “Login” (next to “Already have an account?”)
Sign in with your account
After signing in, the invitation should be accepted (if it isn’t its possible that the email address on your account doesn’t match the address on the invitation)
If you are having trouble accepting your invite after following these steps, please feel free to reach out to us via our support portal.
Why is it telling me to update my browser?
When accepting an invite from your browser, it is possible that your device will detect that your browser will need to be updated before you can be redirected to accept the workspace invitation.
Below are article about how to update supported mobile browsers to the latest version.
If you are still unable to access your mobile invite on your mobile browser we recommending accessing the workspace invitation from a desktop browser.
After your invitation is confirmed, you will be able to access the workspace from your mobile browser as expected.