Deleting Your Account
Professional Business Enterprise
If you are using Gruntify through an Enterprise plan, your account may be managed internally within your company. In this scenario, please get in contact with your Gruntify representative to delete your account without any disruptions.
Effects of Account Deletion
Account deletion is permanent and you cannot reactivate a deleted account.
If you belong to multiple workspaces, then you will be removed from all the workspace user lists and your user data deleted.
Data collected by you would still be available in the system but it cannot be filtered by your name.
If you are re-invited to the system, old data will not able to be filtered by your name and it will only display the data that you add after the re-invitation as you are a new user.
You may use the same email to create a new account and log into the system if re-invited to a workspace.
How to Delete your Account
User accounts can only be removed via the Gruntify Mobile App.
You are unable to delete you account if you are:
Primary Owner of a Workspace
Supervisor of a Team BUSINESS
To delete your account, you must either assign another user as Primary Owner or/and remove yourself as a Team Supervisor.
Steps to Delete your Account
1. Log into your mobile app using the account you wish to delete.
If you would like to delete an account you do not have access to, please submit a support request.
2. Go to the Profile page by selecting your profile icon or name from the sidebar after logging in.
3. Press the Delete Account option.
You are unable to delete you account if you are:
Primary Owner of a Workspace
Supervisor of a Team BUSINESS
To delete your account, you must either assign another user as Primary Owner or/and remove yourself as a Team Supervisor.
4. Otherwise, press continue.
5. If you are sure you would like to delete your account, press Yes.
You may cancel the account deletion by pressing cancel and your data will be retained and your account will remain undeleted.
If you have any issues, please submit a support request and we will be happy to help.
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