Requests Bulk Edit
- Support Specialist 5
- Support Specialist 3
- Customer Care
Gruntify provides a seamless way to edit multiple requests simultaneously using the bulk edit feature. This functionality helps users save time and maintain consistency across similar requests.
Bulk Edit
To begin, log into your Gruntify account and navigate to the Requests section. Switching to Table View will make selecting multiple requests easier. Ensure that all selected requests belong to the same type, as bulk editing is only available for requests with identical forms.
Tooltip reflects the mandatory steps you need to satisfy to be able to edit records:
Once you have selected the requests you want to edit, click the Edit button at the top of the screen. This will open the bulk edit interface, displaying all selected requests and their corresponding form fields. Here, you can modify the necessary details for each request.
After making the necessary changes, review them carefully before saving. Click the Update & Exit button to apply your modifications to all selected requests.
Bulk Actions
Beyond editing, Gruntify allows users to perform bulk actions such as accepting, rejecting, or archiving multiple requests. If you need to archive requests that have already been accepted or rejected, simply select them and click the Archive button. Similarly, pending requests can be accepted or rejected in bulk with just a few clicks, making it easier to manage requests efficiently.
