Viewing Requests and Request Visualizations
- Customer Care
- Support Specialist 1 (Unlicensed)
- Support Specialist 5
status:Professional status:Business
Requests are reports of data collection submitted from field workers. Once submitted, they will appear as dots on the map and can be viewed from the dashboard.
List or Table View
The List view on Mobile or the Table view on Web allows you filter requests easily and view a list of request according to your set filters. This view can also be best used when you know a request has been captured recently or know details such as the state or ID or other details that can be associated with specific requests. More information about how to effectively use filters and queries can be found here.
The Table View can be used to view available requests using filters on the request status or other properties.
Card View status:Exclusive to gruntify web
The Card View on Web allows you to see many requests easily according to your set filters. This view can also be best used when you know a request has been captured recently or know details that can be associated with request similarly to the Table View. More information about how to effectively use filters and queries can be found here.
The Card View can be used to view request according to its status, similar to the Table or List View. You can also use filters and queries to search for specific requests.
Map View
The Map View allows you to see requests localized to a specific area. The area can be changed by using higher or lower zoom levels depending on the area you would like to view. Using the map view, you are able to use additional features such as User Tracking, Custom Map Layers or Request Visualisations explained below .
A sidebar is available upon clicking on a request or a cluster of requests, allowing you to see more details at a glance without having to open individual requests.
Request Visualisations on the Map
Request Visualisations can be used to recontextualise how requests appear on the map.
Gruntify currently supports the following visualisations:
Request (Default)
Heatmap
Images
Assets status:Business Exclusive
You can also use to view requests, images attached to each request or even assets attached to requests the parent request. This is useful when you might have requests or images spread along a wide area and need more specific information about the location.
Some examples are exhibited in the Web Map View Example below.
Requests can be selected to view an overview and can be selected again to open or edit the attached details (Pictured: Card + Map view).
Requests can be selected in Map View to open a sidebar containing useful information at a glance without having to open the entity.
A Heatmap Visualisation (Pictured: Card + Map view)
A Request Image Visualisation (Pictured: Card + Map view)
The video tutorial below will explain how to view requests in further detail.