Sharing And Creating Assets, Jobs or Requests
If you want to direct a staff member directly to a particular Asset, Job, or Request, you can do this by emailing a link to a Gruntify user.
And in the case of requests, you can also share a link that will create a whole new request.
Figure 1: Opening in the App or the Admin Portal
If the recipient is on a mobile device (phone or tablet) and they have the Gruntify app installed, it will open in the Gruntify app and go straight to the request, asset or job. Otherwise, it will open in their browser. No setup is required on the mobile device - Gruntify supports this automatically.
If the email recipient is on a laptop, this link will open in their browser (Chrome, Edge, etc) and take them to the Administration Portal (web-app).
The table below shows what links can be sent to which devices. More link support is being added so this list will grow.
Link Type | Open in Admin Portal | Open in Mobile App |
|---|---|---|
Create New Request | Yes | Yes |
Existing Request | Yes | Yes |
Existing Asset | Yes |
|
Existing Job | Yes |
|
Sharing Links to New and Existing Requests
Existing Request Links can be shared from the Request Action menu while triggering a new request can be done by copying and pasting a URL manually. Watch the tutorial below to see how it is done.
When you share a link to create a new request, that link will continue to keep working in the future.
If you update the form, the Mobile App will automatically get the newest version of the form.
However, if you use the same link in the Admin Portal, you will go to the old version.
If you archive the form, or if you change the permissions on the form to take access away from someone who is using the link, then the Mobile App will inform the user that the form is no longer available.
Asset and Job Links (Business Only)
Asset and Job links will need to be copied manually. To get the link, go into the Administration Portal and access the asset or job detail screen. In the browser, copy the URL for the page and then paste the URL into an email. If your browser has a “share” option, then use the Share to Email or Share to Clipboard option - this is safer than trying to copy the long URL manually.
Figure 2: Copying the URL
Make sure that you don’t lose any digits or letters from the end of the URL and do not add any spaces. It should look similar to these URLs:
Request: https://portal.gruntify.com/private/workspace/beautiful_homes/requests/edit?requestId=17b06077-02e5-4174-aed2-57e093522440
Job: https://portal.gruntify.com/private/workspace/beautiful_homes/jobs/edit?jobId=70dda5b9-3b94-4bbd-96ac-8cd6b2c555b1
Asset: https://portal.gruntify.com/private/workspace/beautiful_homes/assets/edit?assetId=575ae9cf-cd3b-4ba0-81ba-11c60b8d858f